Portuguese Speaking Customer Service Representative

Portuguese Speaking Customer Service Representative

Relocation Support Provided

About the Role

Ready for an international career move? Join a fast-growing, multicultural customer support team in Athens and work for a leading global travel platform. This is a great opportunity to build international experience, receive paid training, and live in one of Europe's most vibrant cities.

As a Customer Service Representative, you'll support Portuguese-speaking customers with travel bookings while delivering a smooth, professional, and friendly customer experience across multiple channels.

• Handle customer inquiries via phone, email, and chat
• Assist with bookings, changes, cancellations, and payment-related questions
• Identify and resolve customer issues efficiently and professionally
• Ensure accurate documentation and compliance with internal procedures
• Manage a high volume of interactions while maintaining service quality
• Collaborate with team members to achieve customer satisfaction targets

• Portuguese: C1–C2 level (mandatory)
• English: Good working proficiency
• Strong communication and problem-solving skills
• Calm, customer-focused, and solution-oriented mindset
• Comfortable working in a multicultural, international environment

• Relocation assistance to help you move and settle in Athens
• Competitive salary of €1,200 gross/month
• Paid training and structured onboarding
• International work environment with colleagues from all over the world
• Career development opportunities within a global organization
• Live and work in Athens, one of Europe's most exciting cities