Remote French Customer services - Remote from Portugal

apartmentCross Border Talents placePorto calendar_month 
Position: French-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible

Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?

Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, youll support one of the worlds most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do
  • Engage with French-speaking customers via phone, email, and chat.
  • Resolve customer inquiries with professionalism and empathy.
  • Provide accurate information, guidance, and troubleshooting assistance.
  • Collaborate with other departments to enhance the customer experience.
  • Maintain high-quality standards and meet performance goals.
What Were Looking For
  • Language Skills: Native or C2 level of French + B1/B2 level of English.
  • Excellent communication and problem-solving abilities.
  • A customer-oriented mindset and strong attention to detail.
  • Comfort with remote collaboration and digital tools.
  • Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.

Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.

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