Customer Service - German speaker in Porto

Description:

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

Requirements:

• Native level of written and verbal communication skills in German;
• Good English skills (B1 Level);
• Excellent communication and interpersonal skills;
• Team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Offer:

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Grow with us through our initial and continuous training and personal development;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Easy public transport access to our offices.