Customer Service Agent with Dutch or German

Description: We are looking for motivated multilingual professionals to join a project ensuring customer compliance with legal consent requirements. The role combines administrative follow-up and direct customer contact, so strong organisational and communication skills are essential.

• Represent our client's service standards with the goal of long-term customer loyalty.
• Responsible for thorough research, case management and careful process documentation.
• Answer customer inquiries by email and / or telephone.

• Passionate about customer service and enjoy contact with people.
• Quick understanding of common information technologies.

• A dynamic and multicultural environment.
• Workplace located in the center of Lisbon, with excellent public transport connections.