Customer Service Agent (Phone/Messaging/Email) - Portuguese/English
Accenture Lisbon
Customer Service Agent (Phone/Messaging/Email) - Portuguese/English
We’re looking for a proactive and empathetic Customer Service Agent to join a fast-paced, innovative company operating at the forefront of the digital finance industry. In this role, you’ll support Portuguese-speaking customers via phone, messaging, and email, helping to ensure a seamless and secure user experience.
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and communication skills are essential.
As a Front office agent you will be part of an expert team on behalf of the company's client.
• Represent our client's service standards with the goal of long-term customer loyalty.
• Responsible for thorough research...
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