Portuguese Speaking Customer Service Representative
Essence Coaching Group Aveiro
Portuguese Speaking Customer Service Representative
Athens, GreeceSalary: €1,300 gross/month
Relocation Support Provided
About the Role
Ready for an international career move? Join a fast-growing, multicultural customer support team in Athens and work for a leading global travel platform. This is a great opportunity to build international experience, receive paid training, and live in one of Europe's most vibrant cities.
As a Customer Service Representative, you'll support Portuguese-speaking customers with travel bookings while delivering a smooth, professional, and friendly customer experience across multiple channels.
Key Responsibilities- Handle customer inquiries via phone, email, and chat
- Assist with bookings, changes, cancellations, and payment-related questions
- Identify and resolve customer issues efficiently and professionally
- Ensure accurate documentation and compliance with internal procedures
- Manage a high volume of interactions while maintaining service quality
- Collaborate with team members to achieve customer satisfaction targets
- Portuguese: C1–C2 level (mandatory)
- English: Good working proficiency
- Strong communication and problem-solving skills
- Calm, customer-focused, and solution-oriented mindset
- Comfortable working in a multicultural, international environment
- Relocation assistance to help you move and settle in Athens
- Competitive salary of €1,200 gross/month
- Paid training and structured onboarding
- International work environment with colleagues from all over the world
- Career development opportunities within a global organization
- Live and work in Athens, one of Europe's most exciting cities
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