Invoicing Supervisor- Maia

Adecco is recruiting an Invoicing Supervisor for a prestigious Shared Service Center located in Maia.

Key Responsibilities:

• Oversee the entire billing cycle, ensuring timely and accurate invoicing in compliance with internal controls and regulatory requirements.
• Monitor workloads across the team, adjusting resources to meet priorities and deadlines.
• Act as the escalation point for complex invoicing or process issues, supporting Analysts and Referents in resolution.
• Track and report invoicing KPIs, analyzing trends and identifying opportunities for streamlining and improvement.
• Lead or contribute to continuous improvement projects aimed at increasing efficiency, compliance, system usage, and process quality.
• Prepare regular management reports and provide insights to senior leadership.
• Perform manual adjustments in ERP (freight, turnover, and stock provisions).
• Ensure adherence to SOX controls, and liaise with internal and external auditors.
• Collaborate with other departments (logistics, sales, etc.) to ensure alignment and smooth operations.
• Build and maintain effective relationships with internal stakeholders and external suppliers.
• Ensure oversight of transactions processed by third-party providers, monitoring controls and interactions performed by the team to guarantee compliance with internal policies, Incoterms, accounting standards, and audit requirements.
• Provide leadership and direction to the team, ensuring objectives and deadlines are met.
• Manage, coach, and develop team members through regular feedback, performance evaluations, and training support, while also addressing aspects of people management such as absenteeism, adherence to workplace policies, and conflict resolution.
• Promote a positive team culture focused on accountability, collaboration, and continuous learning.

Requirements:

• Bachelor’s degree in Finance, Business Administration, Accounting, or related field.
• Equivalent secondary education combined with solid professional experience in Invoicing, Accounts Receivable, Collections, or Finance may also be considered.
• 3–5 years of experience in Invoicing, Accounts Receivable, Collections, finance operations, or other relevant Finance-related positions, preferably in multinational/shared services organizations.
• Strong leadership and people management skills, with experience in coaching and developing teams.
• Excellent organizational and problem-solving abilities, with a proactive and hands-on approach.
• Strong communication skills in English; proficiency in additional languages (e.g., French, German, Spanish, Italian, Portuguese) is a plus.