Business Analyst

At Intelcia Shared Services, we believe that people are the engine of success and innovation. We work closely with our clients to deliver tailored solutions, always ensuring the best experience for both candidates and teams. We are currently recruiting a Business Analyst for one of our clients, a multinational leader in the Information Technology sector, based in Lisbon.

• impact projects in sectors like banking, retail, or energy, this is the right opportunity for you.

• Multinational company in the IT sector with a strong presence in Portugal and abroad.

• Bachelor's or Master's degree in relevant fields (e.g., Business, Management, IT, Engineering);
• Minimum of 3 years of experience as a Business Analyst (mandatory);
• Experience in Banking, Retail, Energy, or other regulated sectors;
• Exposure to automation projects (experience in RPA is a plus, but not mandatory);
• Strong communication skills in Portuguese and English (mandatory);
• Previous experience as a Business Functional Analyst or in a mixed BA/PM role is highly valued;
• Certifications such as IIBA or PMI are a plus;
• Ability to work closely with stakeholders, translate business needs into technical requirements, and support project delivery from planning to execution.

• Gather, document, and analyse business requirements across different departments;
• Translate business needs into functional and non-functional specifications;
• Participate in project planning, execution, and stakeholder communication;
• Support process automation and improvement initiatives;
• Bridge the gap between business and technical teams to ensure alignment;
• Monitor progress and support change management activities.

• Analytical thinking and problem-solving;
• Strong organizational and communication skills;
• Proactive attitude and ability to work independently;
• Team spirit and focus on delivering value;
• Flexibility to work in fast-paced and changing environments.

• Integration into a stable and international project;
• Opportunity to work on cross-sector projects with impact;
• Collaborative, innovative and professional work environment;
• Continuous learning and development opportunities.

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