Key Account Manager

Sobre o nosso cliente

Our client is a global leader in specialized diagnostics in a variety of areas.

• Defines the commercial strategy for clients.
• Directly manages commercial opportunities using Value Selling and, when needed, Strategic Selling methodologies.
• Develops structured sales projects and action plans, coordinating involved functions (Sales, Marketing, Post-Sales, Controlling, etc.).
• Shares market knowledge with other KAM colleagues and acts as a mediator/influencer when needed.
• Responsible for the growth, profitability, and fulfillment of contractual commitments for each customer.
• Achieves annual objectives (installations, renewals, market share growth, retention/conversion rates, win/loss ratio, etc.).
• Manages the entire sales cycle (prospection, qualification, opportunity management, visits, demos, proposals, tenders, negotiations, contract finalization, and business development).
• Builds and maintains customer trust through a professional approach and targeted actions.
• Identifies and manages the needs and issues of current or potential customers.
• Develops relationships with Key Opinion Leaders (KOLs) in coordination with business lines and sales management.
• Follows up with existing customers and manages contract renewals/extensions.
• Ensures accuracy of commercial terms for assigned customers and monitors their revenue evolution.
• Understands the market positioning of the company's solutions, products, and services.
• Implements the clinical approach as a market strategy, working closely with the Clinical Manager and KOLs.
• Keeps informed about competitors and continuously exchanges information with the marketing department.
• Pays attention to new customer needs and shares insights with marketing.

• Bachelor's degree in Life Sciences and/or marketing;
• At least 5 years of professional sales experience in the healthcare industry;
• Sales experience in private and public segments;
• Customer orientation;
• Excellent negotiation skills
• Leadership, reliability, and ability to influence others;
• Proficiency in English, both spoken and written;
• Ability to manage commercial tools such as CRM and complex sales management methodologies
• Determination in pursuing business objectives
• Travel requirements: up to 50% of the time.

Vantagens

Excellent opportunity to join a renowned international company, a leader in the Diagnostics market.