English Customer Service - Lisbon - Adecco
Adecco Recursos Humanos Lisbon
Customer Service Canada (English) Location: Lisbon, Portugal | Full-Time | Permanent | Hybrid Are you a english professional with a passion for customer care and operational excellence? Join a global team in Lisbon supporting the Canadian market, where your expertise will help shape the future of healthcare services.
Were looking for a Customer Service agent fluent in English to manage customer accounts, resolve inquiries, and lead operational support for a high-impact team. If youre organized, proactive, and thrive in a collaborative environment, this role offers the perfect blend of leadership and hands-on service.
Your Role Process incoming orders and ensure data accuracy throughout the order lifecycle Resolve billing issues and collaborate with Sales, Operations, and Finance teams Provide technical guidance and support to the local Customer Service team Manage team absences, holiday planning, and ensure business continuity Identify training needs and drive process improvements Handle customer complaints professionally and maintain voice support activity Support onboarding and system housekeeping to ensure consistent service delivery What You Bring 4+ years of experience in customer service or related roles Fluency in English Availability for flexible shifts to support Lisbon and Toronto time zones (e.g., 1019h / 1220h) Strong communication and interpersonal skills Experience with ERP systems (Oracle, Salesforce) and MS Office tools Analytical mindset with a structured approach to problem-solving Legal eligibility to work in the EU and willingness to travel if needed What we offer Be part of a global team making a real impact in healthcare Enjoy a competitive salary and benefits package Benefit from a flexible hybrid work model Thrive in a culture that values innovation and collaboration Ready to lead with purpose and make a difference across continents?
Were looking for a Customer Service agent fluent in English to manage customer accounts, resolve inquiries, and lead operational support for a high-impact team. If youre organized, proactive, and thrive in a collaborative environment, this role offers the perfect blend of leadership and hands-on service.
Your Role Process incoming orders and ensure data accuracy throughout the order lifecycle Resolve billing issues and collaborate with Sales, Operations, and Finance teams Provide technical guidance and support to the local Customer Service team Manage team absences, holiday planning, and ensure business continuity Identify training needs and drive process improvements Handle customer complaints professionally and maintain voice support activity Support onboarding and system housekeeping to ensure consistent service delivery What You Bring 4+ years of experience in customer service or related roles Fluency in English Availability for flexible shifts to support Lisbon and Toronto time zones (e.g., 1019h / 1220h) Strong communication and interpersonal skills Experience with ERP systems (Oracle, Salesforce) and MS Office tools Analytical mindset with a structured approach to problem-solving Legal eligibility to work in the EU and willingness to travel if needed What we offer Be part of a global team making a real impact in healthcare Enjoy a competitive salary and benefits package Benefit from a flexible hybrid work model Thrive in a culture that values innovation and collaboration Ready to lead with purpose and make a difference across continents?
Apply now and help shape the future of customer experience in healthcare.
Fundação EurofirmsLisboa
Em cumprimento do sistema de quotas imposto pela Lei n.º 4/2019, de 10 de janeiro e nas suas medidas de ação positiva.
Estamos a recrutar Customer Service (M/F) para prestigiada empresa, na zona de Prior Velho. A pessoa selecionada irá desempenhar as seguintes...
Concentrix PortugalLisboa
looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets...
TP PortugalLisboa
adjustments and escalating when needed; - Coach teammates and provide feedback to improve training and processes; - Remain flexible and responsive to changing business and customer needs.
Requirements:
• C1/C2 English with experience in customer service or...
Escolha as melhores ofertas de trabalho para você: