Dutch speakers- Customer Support- Porto

apartmentCross Border Talents placePorto calendar_month 

About the role

We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Porto. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.

Responsibilities
  • Provide customer support in Dutch via phone, email, and chat
  • Assist customers with inquiries, technical issues, and account-related questions
  • Ensure high levels of customer satisfaction and service quality
  • Accurately document interactions and resolutions in internal systems
  • Work closely with internal teams to resolve escalated cases
Requirements
  • Native or fluent Dutch (C1/C2 level)
  • Good level of English (B2 or higher)
  • Strong communication and problem-solving skills
  • Customer-focused mindset
  • Ability to work on-site in Porto
  • Previous customer support experience is a plus, but not mandatory
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Location: Porto (Relocation Support Provided) Workload: 100% (Full-Time) Position Overview: We are currently looking for Dutch-speaking Customer Support Agents to join a fast-growing team in Porto. This is an exciting opportunity to work with...
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