Administrative Back Office Manager - Banking Area - Lisbon - ref. d77687615
Sobre o nosso cliente
Join a fast-rising player transforming the world of digital private banking.
We're a new and ambitious force in the market, aiming to become the go-to tech partner for leading financial institutions. By joining our team, you'll help build one of the future leaders in augmented banking. Innovation, operational excellence, and a pioneering mindset drive everything we do.Ready to play a key role in this bold adventure?
Descrição
This role is not just about managing processes; it's about creating them, modeling workflows, and leading the recruitment of a brand-new team of 10 people.
As our Coroporate Support Functions Back-Office Manager, you will have the unique opportunity to design and implement processes for key functions such as HR support, procurement, market data management, and group reporting.
This is a high-responsibility position where you'll shape the backbone of our operations and drive efficiency and excellence from day one.
You will be the first one of a 10 people team reporting to our Head of Procurement.👨🔧 Your responsibilities
🔧 Back-Office Structuring- Design and implement the team's structure, including tools, processes, KPIs, and documentation.
- Define a clear and accessible service catalog for corporate functions (Procurement, Finance, HR, IT, etc.).
- Recruit, train, and lead a team of ~10 administrative staff.
- Organize task distribution and ensure smooth daily operations.
- Monitor service quality, turnaround times, and internal client satisfaction.
- Identify opportunities for process automation and optimization (e.g., RPA, digital workflows).
- Foster a culture of continuous improvement and operational excellence.
- Liaise with corporate function leads and key internal stakeholders.
- Oversee the progressive rollout and scaling of the back-office scop
Perfil ideal
The sucessful candidate should have :
- Higher education degree
- 5-10 years' experience in managing administrative teams or shared services
- Strong organizational and structuring skills
- Proven leadership, diplomacy, and a strong internal client orientation
- Interest in transformation, digital tools, and service efficiency
- Fluent in Portugese
- Proficient in French and English
Vantagens
💥 Benefits- Collaboration with international teams based in Geneva, Lausanne, Singapore and India
- Opportunities for professional development within Azqore and the Crédit Agricole Group
- Ongoing training
- Annual gross Salary : Paid in 14 months (12 months + vacations allowance + Christmas allowance)
- Vacation : 25 days
- Health insurance
- Meal allowance : Meal card Pluxee (11,60€ per working day)
- Annual discretionary variable bonus
- Home-office : up to 2 days per week
- Mobile Phone
- Additional benefits (depending on level of responsibility) :
- Pension fund (Employer + Employee contribution)
- Car (eligible from manager level)
- Life insurance
- As HR consultant I will contact you for an initial discussion.
- If we decide (you & me) to go ahead with the process, you'll have a meeting with the manager.
- Taking the next step in the process? Interview with our HR Director.
- A last HR interview is waiting to get to know you better.
- You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process
👩🦯 Inclusion and diversity
Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.
We are committed to combating cognitive bias, and train our managers accordingly.
As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams.All our positions are open to people with disabilities.
We're not looking for a standard profile, we're looking to identify your unique talent.#LI-DNP