Remote French Customer services - Remote from Portugal
Cross Border Talents Covilhã
Position: French-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote
About the Role
Are you ready to deliver outstanding customer experiences from the comfort of your home?Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, youll support one of the worlds most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.
What Youll Do- Engage with French-speaking customers via phone, email, and chat.
- Resolve customer inquiries with professionalism and empathy.
- Provide accurate information, guidance, and troubleshooting assistance.
- Collaborate with other departments to enhance the customer experience.
- Maintain high-quality standards and meet performance goals.
- Language Skills: Native or C2 level of French + B1/B2 level of English.
- Excellent communication and problem-solving abilities.
- A customer-oriented mindset and strong attention to detail.
- Comfort with remote collaboration and digital tools.
- Previous experience in customer service or hospitality is a plus but not required!
Whats in It for You
Competitive Salary Package aligned with market standards.Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.
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